Terms and Conditions

Welcome to Changing Lives Shoe Laundry!

These terms and conditions outline the rules and regulations for the use of Changing Lives Shoe Laundry's Website, located at www.clshoelaundry.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Changing Lives Shoe Laundry if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

The services provided by CLSL are subject to your compliance with and acceptance of the terms and conditions set out below. Your use of CHANGING LIVES SHOE LAUDNRY services indicates your acceptance and agreement to bound by the terms and conditions of our operations. You must be 18 years of age or older to use our services. If under the age of 18 consent must be given by parent/guardian.


The customer must complete payment of the agreed price on or before the completion of the services. No credit services provided. All Payments are non-refundable. Currently only EFTs and cash payments are accepted. Our Banking Details are as follows:

Bank name: First National Bank
Account Number: 62807852331
Account Type: Cheque Account
Account Holder: Changing Lives Shoe Laundry
Branch Code: 250655
Reference: Customer name

*Should the transfer be an interbank transfer i.e from another bank, it is advisable to make the transfer on collection date so the amount clears before the shoes are delivered back to you.


CLSL is not responsible for any item not listed on the collection form. Customer agrees to be bound & to bind CLSL by items on the collection form.

Damaged or lost items

It is our priority to provide the best care to your shoes and we appreciate your trust.

CLSL makes reasonable efforts to wash & care for your shoes in a manner that maintains high quality service provision. No tumble or machine use in the washing & drying process of shoes.

Occasionally, however, there is an inherent risk that some shoes might be damaged or lost while under our care. We advise customers to take a careful look at their shoes and take pictures (if possible) of their shoes prior to collection.

We do not repair shoes brought in for standard shoe wash, so shoes with holes, openings etc. should be expected to be returned in that condition but washed, refreshed and/or colour restored. CLSL reserves the right to return any shoes with pre-existing damage after assessing if our shoe care processes will result in a major damage.

CLSL accepts no liability for damage due to normal shoe cleaning or care. Should customer have reasonable requests for their shoes these should be communicated accordingly on collection.

In the event that any shoe(s) are damaged or lost by CLSL, the damage or loss should be reported within 24 hours after delivery. Failure to do so within 24 hours removes any liability for damaged or missing items on CLSL. CLSL will accept the liability with regards to the damaged or loss shoe(s) by CLSL however the liability shall not exceed ten (10) times the charge paid for the shoe cleaning service regardless of the brand. The liability for any shoe less than 10 times the charge will be based on current market prices and adjusted for period shoes were used for by customer.

Uncollected Items

CLSL reserves the right to dispose of any shoes not collected within 120 days from the date stated on the collection form. CLSL S will have no liability whatsoever in respect of items disposed pursuant to this clause.

Use of Third-Party Services

CLSL reserves the right to use services from another service provider, vendor; to outsource any services without notifying the customer. The best care will still be provided to customer shoes.


We employ the use of cookies. By accessing Changing Lives Shoe Laundry, you agreed to use cookies in agreement with the Changing Lives Shoe Laundry's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.


Unless otherwise stated, Changing Lives Shoe Laundry and/or its licensors own the intellectual property rights for all material on Changing Lives Shoe Laundry. All intellectual property rights are reserved. You may access this from Changing Lives Shoe Laundry for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Changing Lives Shoe Laundry does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Changing Lives Shoe Laundry,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Changing Lives Shoe Laundry shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Changing Lives Shoe Laundry reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

You hereby grant Changing Lives Shoe Laundry a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Changing Lives Shoe Laundry; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Changing Lives Shoe Laundry. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

No use of Changing Lives Shoe Laundry's logo or other artwork will be allowed for linking absent a trademark license agreement.


Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read our Privacy Policy.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.